As organizations grow, their accounting needs evolve—especially for teams managing multiple entities, joint ventures, or distributed operations. Many finance leaders considering or currently using Sage Intacct find themselves running into friction they didn’t expect: workflows that feel too rigid, reporting structures that aren’t flexible enough, and processes that slow month-end close instead of streamlining it.
Over the past several years—and reinforced again in recent conversations with mid-sized organizations evaluating Gravity Software—consistent themes have emerged. These insights align closely with user feedback shared across platforms like G2, Capterra, and SoftwareAdvice.
This article outlines the most frequently cited Sage Intacct pain points and highlights how modern accounting platforms solve these challenges.
Users frequently describe Sage Intacct’s editing process as rigid:
For lean accounting teams, even small inconveniences compound over time.
Reviewers on multiple software platforms report that making corrections often requires too many steps and is not intuitive for day-to-day use.
Companies operating across multiple entities consistently cite this as a major challenge.
Common frustrations include:
Teams managing JVs, real estate portfolios, or fund structures often say the system feels more rigid than their operational model. When a business is scaling, multi-entity workflows should accelerate operations—not slow them down.
Reviewers frequently mention that Sage Intacct’s multi-entity setup can be confusing and requires a significant learning curve.
Organizations preparing both entity-level and consolidated reports report:
When teams need rapid insight across companies, extra steps slow decision-making. Many reviewers note that entity switching and consolidated reporting require more effort than expected.
Reviewers frequently mention:
Finance teams need reporting that adapts as the business grows. Many users describe Sage Intacct’s reporting model as powerful but rigid, requiring significant workarounds for custom analysis.
Finance teams commonly report challenges with:
Accurate cash management shouldn't require unnecessary workarounds. Reviewers have noted that reconciliation workflows feel more complex than expected.
Recurring entries are essential for:
When recurring entries require manual setup or multiple steps, it slows down every close cycle. Many reviewers mention that Sage Intacct’s recurring entry functionality feels limited and would benefit from greater flexibility.
One of the most frequently cited frustrations is the user interface:
Excel remains essential for modeling because:
Many teams revert to spreadsheets for budgeting because the system doesn’t support their established workflows. Reviewers frequently mention that budgeting in Sage Intacct requires more manual effort than expected..
Users report challenges with:
When organizations scale, approval workflows must be both flexible and straightforward. Reviewers often mention that Sage Intacct’s approval processes require too many steps or lack intuitive configuration options.
Document management challenges include:
During busy periods, documentation should streamline—not slow down—the close process. Users frequently mention that attaching supporting documentation requires more effort than they would prefer.
Perhaps the most telling feedback:
“Intacct feels heavier and more rigid than what our organization actually needs.”
Many mid-sized organizations report that Sage Intacct requires more administrative overhead than expected. Reviewers often describe it as a strong system that is sometimes too complex for teams that need agility and simplicity.
When organizations encounter several of these pain points at once, they often begin exploring solutions built specifically for:
Modern platforms offer:
One of the most common responses from organizations evaluating Gravity Software after using Sage Intacct is:
“This feels like the right balance of power and simplicity.”
If you're beginning to explore options beyond Sage Intacct, these resources may help:
Sage Intacct Alternatives for Growing Businesses
Sage Intacct Cloud Financials: A Detailed Comparison
These links help prospects move naturally through the buyer’s journey without competing across pages.
If these pain points feel familiar, it may be time to evaluate a platform designed for multi-entity workflows from day one.
Gravity Software delivers:
Ready to see how Gravity compares?
Schedule a demo and explore whether Gravity Software is the right fit for your growing organization.
Gravity Software
Better. Smarter. Accounting.