As organizations grow, their accounting needs evolve—especially for teams managing multiple entities, joint ventures, or distributed operations. Many finance leaders considering or currently using Sage Intacct find themselves running into friction they didn’t expect: workflows that feel too rigid, reporting structures that aren’t flexible enough, and processes that slow month-end close instead of streamlining it.
Over the past several years—and reinforced again in recent conversations with mid-sized organizations evaluating Gravity Software—consistent themes have emerged. These insights align closely with user feedback shared across platforms like G2, Capterra, and SoftwareAdvice.
This article outlines the most frequently cited Sage Intacct pain points and highlights how modern accounting platforms solve these challenges.
1. Editing transactions is cumbersome
Users frequently describe Sage Intacct’s editing process as rigid:
- Simple corrections often require reversing entries
- Multiple lines can’t easily be updated at once
- Extra steps slow down bookkeeping workflows
For lean accounting teams, even small inconveniences compound over time.
Reviewers on multiple software platforms report that making corrections often requires too many steps and is not intuitive for day-to-day use.
2. Multi-entity processes require too many steps
Companies operating across multiple entities consistently cite this as a major challenge.
Common frustrations include:
- Intercompany allocations requiring numerous manual steps
- Difficulty distributing expenses across entities
- Workflows that feel unintuitive for modern multi-entity organizations
Teams managing JVs, real estate portfolios, or fund structures often say the system feels more rigid than their operational model. When a business is scaling, multi-entity workflows should accelerate operations—not slow them down.
Reviewers frequently mention that Sage Intacct’s multi-entity setup can be confusing and requires a significant learning curve.
3. Switching between entity-level and consolidated reporting is difficult
Organizations preparing both entity-level and consolidated reports report:
- Switching entities isn't seamless
- Consolidations require additional steps
- Reports don’t always flow cleanly between entity and parent views
When teams need rapid insight across companies, extra steps slow decision-making. Many reviewers note that entity switching and consolidated reporting require more effort than expected.
4. Reporting structure feels rigid
Reviewers frequently mention:
- Limited flexibility in report columns
- Difficulty analyzing trends across entities or periods
- Dimensions that don’t adapt well to project-based or multi-company structures
Finance teams need reporting that adapts as the business grows. Many users describe Sage Intacct’s reporting model as powerful but rigid, requiring significant workarounds for custom analysis.
5. Bank reconciliation and ledger views lack usability
Finance teams commonly report challenges with:
- Accessing running-balance ledger views
- Completing reconciliations intuitively
- Achieving clear visibility into cash balances
Accurate cash management shouldn't require unnecessary workarounds. Reviewers have noted that reconciliation workflows feel more complex than expected.
6. Recurring entries aren’t as straightforward
Recurring entries are essential for:
- Accruals
- Amortizations
- Allocations
- Month-end processes
When recurring entries require manual setup or multiple steps, it slows down every close cycle. Many reviewers mention that Sage Intacct’s recurring entry functionality feels limited and would benefit from greater flexibility.
7. User experience feels heavy for staff and support accountants
One of the most frequently cited frustrations is the user interface:
- Daily tasks require too many steps
- Menus feel overly complex
- New team members struggle to learn the system
8. Budgeting workflow doesn’t match how finance teams work
Excel remains essential for modeling because:
- Sage Intacct’s budgeting module lacks flexibility
- Uploading or syncing values can be difficult
- Complex models don’t translate cleanly
Many teams revert to spreadsheets for budgeting because the system doesn’t support their established workflows. Reviewers frequently mention that budgeting in Sage Intacct requires more manual effort than expected..
9. Approval workflows don’t align with audit needs
Users report challenges with:
- Approval rules being difficult to customize
- Approvers outside accounting having a steep learning curve
- Workflows not aligning with audit or compliance expectations
When organizations scale, approval workflows must be both flexible and straightforward. Reviewers often mention that Sage Intacct’s approval processes require too many steps or lack intuitive configuration options.
10. Attachment handling makes audit prep harder
Document management challenges include:
- Clunky or slow attachment uploads
- Difficulty linking documents to transactions
- Extra steps during audits or month-end
During busy periods, documentation should streamline—not slow down—the close process. Users frequently mention that attaching supporting documentation requires more effort than they would prefer.
11. The system feels too complex for mid-sized operations
Perhaps the most telling feedback:
“Intacct feels heavier and more rigid than what our organization actually needs.”
Many mid-sized organizations report that Sage Intacct requires more administrative overhead than expected. Reviewers often describe it as a strong system that is sometimes too complex for teams that need agility and simplicity.
Why mid-sized companies explore modern alternatives
When organizations encounter several of these pain points at once, they often begin exploring solutions built specifically for:
- Multi-entity accounting
- Fast-growing organizations
- Lean finance teams
- Real-time reporting and dashboards
- AI-powered automation
- Simpler workflows and faster onboarding
Modern platforms offer:
- Cleaner interfaces
- More flexible reporting
- Easier editing and corrections
- Intuitive intercompany processes
- Better alignment with how mid-sized companies actually operate
One of the most common responses from organizations evaluating Gravity Software after using Sage Intacct is:
“This feels like the right balance of power and simplicity.”
Looking for alternatives? Start here.
If you're beginning to explore options beyond Sage Intacct, these resources may help:
Sage Intacct Alternatives for Growing Businesses
Sage Intacct Cloud Financials: A Detailed Comparison
These links help prospects move naturally through the buyer’s journey without competing across pages.
A modern alternative built for multi-entity operations
If these pain points feel familiar, it may be time to evaluate a platform designed for multi-entity workflows from day one.
Gravity Software delivers:
- True multi-entity accounting
- Native Microsoft Power Platform integration
- Real-time dashboards
- AI-powered automation
- Streamlined intercompany workflows
- An intuitive interface your whole team can use
Ready to see how Gravity compares?
Schedule a demo and explore whether Gravity Software is the right fit for your growing organization.
Gravity Software
Better. Smarter. Accounting.
