Supported web browsers

The web application can run in any of the following web browsers that run on the specified operating systems:

  • Microsoft Edge (latest publicly available version) on Windows 10
  • Google Chrome (latest publicly available version) on Windows 10, Windows 8.1, or Windows 7
  • Apple Safari (latest publicly available version)


Web application hardware requirements

The following table lists the minimum and recommended hardware requirements for the web application.




3.3 gigahertz (GHz) or faster 64-bit dual core processor with SSE2 instruction set


4-GB RAM or more


Super VGA with a resolution of 1024 x 768

Internet Requirements

Model-driven apps are designed to work best over networks that have the following elements:

  • Bandwidth greater than 20 Mbps
  • Latency under 150 ms


Transport Layer Security (TLS) requirement

Web browsers and other client applications that use Transport Layer Security (TLS) versions earlier than TLS 1.2 won't be able to connect to their Gravity’s online environments and the admin center.


Supported versions of Office

To use model-driven apps in Dynamics 365 with Microsoft Office integration features, such as Export to Excel and Mail Merge, you must have one of the following Microsoft Office versions on the computer that is running the web application:

  • Office 365
  • Office 2016
  • Office 2013
  • Office 2010