System Requirements

Gravity supported web browsers


Microsoft Edge

Windows 10 (latest publicly available version)


Google Chrome

Windows 10, Windows 8.1, or Windows 7 (latest publicly available version)


Apple Safari

(latest publicly available version)

Web application hardware requirements

The following lists the minimum and recommended hardware requirements for the web application:

Component Recommended

3.3 gigahertz (GHz) or faster 64-bit dual core processor with SSE2 instruction set


8-GB RAM or more

Display Resolution of 1920 x 1080

Internet Requirements

Model-driven apps are designed to work best over networks that have the following elements:

  • Bandwidth greater than 20 Mbps

  • Latency under 40 ms

Transport Layer Security (TLS) Requirements

Web browsers and other client applications that use Transport Layer Security (TLS) versions earlier than TLS 1.2 won't be able to connect to their Gravity’s online environments and the admin center.

Supported Versions of Office

To use model-driven apps in Dynamics 365 with Microsoft Office integration features, such as Export to Excel and Mail Merge, you must have one of the following Microsoft Office versions on the computer that is running the web application:

  • Office 365

  • Office 2016

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