Customer Payment Portal | Payment Automation | Gravity Software

Streamline online payments and improve cash flow with Gravity's Customer Payment Portal

Streamline online payments and improve cash flow with Gravity's Customer Payment Portal

Gravity Software's Customer Payment Portal gives your customers a secure, convenient way to pay invoices online using credit cards or ACH bank transfers. Customers can view open and paid invoices, review payment history, and securely manage their payment methods through a self-service portal.

Built on the Microsoft Power Platform, the Customer Payment Portal works directly with Gravity Software's cloud-based accounting system. Payment activity and invoice information are available in real time, without separate databases, synchronization delays, or manual updates.

For growing businesses managing multiple entities, Gravity helps simplify accounts receivable processes, reduce administrative work, and improve visibility into customer payments and outstanding invoices—all within one financial management platform.

Ready to simplify how your customers pay? Schedule a personalized demo to see Gravity's Customer Payment Portal in action.

Key features of Gravity's customer payment portal

Key features of Gravity's customer payment portal

Gravity Software Payment Portal icon representing secure and easy mobile payment access for customers.

Gravity Software's Customer Payment Portal simplifies online invoice payments by giving customers secure, self-service access to their invoices, payment history, and payment methods. With real-time access to Gravity's accounting data, businesses can reduce manual payment processing, improve accounts receivable efficiency, and provide a more convenient payment experience.

Pay Now button for one-time payments

Add a Pay Now button to customer invoices, allowing customers to make secure, one-time payments without registering for or logging into the Customer Payment Portal.

Secure credit card and ACH payment methods

Customers can securely add and manage their credit card and ACH bank payment information. Sensitive payment details remain protected, while Gravity users can view limited information, such as the last four digits of a stored credit card.

Real-time payment visibility

Customer payment activity and invoice information are available directly within Gravity Software's accounting system in real time. With no separate database or synchronization process, accounting teams can reduce manual updates and maintain accurate payment records.

Invoice history and payment tracking

Give customers 24/7 access to open and paid invoices, payment history, and available credits. Customers can review invoice details, download invoices, and select outstanding invoices for payment.

Customer self-service account management

Customers can register through a secure invitation, access their accounts, and manage payment methods without contacting your accounting team. This helps reduce administrative requests while giving customers greater control over their payment experience.

Secure online payment experience

The Customer Payment Portal provides a secure environment for customers to manage payment information and submit payments without sharing sensitive credit card or bank account details directly with your accounting staff.

Scalable for multi-entity accounting

Whether you manage one company or hundreds, Gravity Software's multi-entity accounting software helps manage customer payments and financial activity across multiple entities within one database, eliminating the need for separate systems or data synchronization.

Watch the video below to see how customers can securely access invoices, manage payment methods, and make online payments through Gravity Software's Customer Payment Portal.

Why choose Gravity Software for online payment processing?

Why choose Gravity Software for online payment processing?

Gravity Software's Customer Payment Portal goes beyond accepting online payments. By connecting customer payments with accounts receivable and financial reporting, businesses gain real-time visibility into outstanding invoices, payment activity, and cash flow across multiple entities.

With native accounting functionality, automated financial workflows, and secure customer self-service capabilities, Gravity helps growing businesses reduce manual processes, improve financial accuracy, and manage customer payments more efficiently. Organizations can also take advantage of additional accounting automation, AI-powered capabilities, and Microsoft 365 connectivity based on their business needs.

Why businesses choose Gravity Software

1

Microsoft 365 connectivity and Copilot

Connect with familiar Microsoft 365 applications, including Outlook, Excel, and Teams, to support collaboration and financial workflows. Advanced capabilities such as Microsoft 365 Copilot can further support AI-assisted productivity and financial insights.

2

Financial visibility across entities

Monitor financial performance across individual companies and your entire organization with consolidated reporting and real-time access to financial information.

3

Scalable architecture

Add companies, users, and financial complexity as your business grows. Gravity's accounting software for multiple entities helps organizations expand without maintaining separate accounting systems for each company.

4

Industry flexibility

Support the accounting needs of healthcare organizations, franchises, hospitality groups, family offices, and professional services businesses with configurable financial management capabilities.

5

Expert implementation and ongoing support

Work with experienced Gravity Premier Partners who understand your business requirements and provide implementation, training, and ongoing support.

6

See Gravity in Action

Explore how Gravity Software helps growing businesses simplify accounting, manage multiple entities, and improve financial operations. Schedule a personalized demo to see the platform in action.

Customer success spotlight

Customer success spotlight

How Weight Watchers of Maine improved financial reporting with Gravity Software

Weight Watchers of Maine transitioned from Microsoft Dynamics GP to Gravity Software to simplify accounting, improve financial reporting, and gain greater flexibility in managing its financial operations.

Ed Porter, Accounting Manager at Weight Watchers of Maine, shares how Gravity helped the organization save time on reporting, access financial information remotely, and accommodate its unique fiscal calendar.

“Gravity has saved us time on reporting and allowed us to access our data from anywhere. The flexibility in setting up our unique fiscal calendar has been a game-changer for us.”

— Ed Porter, Accounting Manager, Weight Watchers of Maine

Read the full customer success story →

Essential resources to streamline your financial operations

Essential resources to streamline your financial operations

G2 'Users Love Us' badge, recognizing Gravity Software for its high customer satisfaction with an average rating of 4.0 stars or higher

Explore resources to help your business simplify customer payments, improve accounts receivable, and manage financial operations across multiple businesses. Learn how Gravity Software's multi-entity accounting software supports growing organizations with financial reporting, accounting automation, and greater visibility across their companies.

Get paid faster

Discover ways to streamline customer payments, reduce outstanding invoices, and improve cash flow with more efficient accounts receivable processes.

Multi-entity accounting

Learn how managing multiple companies within one accounting platform simplifies financial operations, improves reporting, and supports business growth.

Cloud accounting benefits

Explore how cloud-based accounting improves access to financial information, supports collaboration, and helps growing businesses operate more efficiently.

Choosing accounting software

Understand what to look for when evaluating accounting software, from financial reporting and automation to scalability and multi-entity capabilities.

Gravity demo highlights

Watch the 11-minute video to see how Gravity Software helps growing businesses simplify accounting, manage multiple entities, and improve financial visibility.

British Institute of Innkeeping customer success

Discover how BII transitioned from Sage 50cloud to Gravity Software to improve financial reporting, streamline accounting processes, and gain greater visibility into its financial operations.

AP automation

Discover how AI-powered accounts payable automation helps businesses reduce manual invoice processing, improve accuracy, and streamline financial workflows.

Accounting software trends

Explore the latest accounting technology trends, including AI, automation, cloud accounting, and multi-entity financial management.

Copilot for accounting

Learn how Microsoft 365 Copilot can support accounting professionals with AI-assisted productivity, financial analysis, and everyday workflows.

Frequently asked questions

Frequently asked questions

Have questions about Gravity Software's Customer Payment Portal? Explore the answers below to learn how it works and what to expect when getting started.

What is a customer payment portal?

A customer payment portal is a secure online platform that allows customers to view invoices, make payments, and manage payment information. Gravity Software's Customer Payment Portal provides self-service access to open and paid invoices, payment history, and payment methods, helping businesses simplify accounts receivable management.

What payment methods does Gravity's Customer Payment Portal support?

Gravity Software's Customer Payment Portal supports credit card payments and ACH bank transfers. Customers can securely manage their payment methods and pay invoices online, providing a convenient alternative to manual payment collection.

Can customers pay invoices without creating an account?

Yes. Gravity Software's Customer Payment Portal includes a Pay Now option that allows customers to make one-time invoice payments without registering for an account or logging into the portal.

How does the Customer Payment Portal improve accounts receivable management?

Gravity's Customer Payment Portal helps businesses reduce manual payment processing by giving customers direct access to invoices and online payment options. Because payment information is available in real time within Gravity Software's accounting platform, finance teams gain better visibility into customer payments and outstanding invoices.

Is Gravity's Customer Payment Portal secure?

Gravity Software's Customer Payment Portal allows customers to securely manage their credit card and ACH payment information. Sensitive payment details are not exposed to accounting staff, who can view only the last four digits of stored payment methods.

Does Gravity's Customer Payment Portal support multi-entity businesses?

Yes. Gravity Software is designed for businesses managing one or multiple entities within a single accounting database. Its Customer Payment Portal works with Gravity's accounts receivable functionality, helping organizations manage customer payments and financial activity as their operations grow.