Dr. Tavel Family Eye Care struggled with an outdated, server-based accounting system that made it difficult to manage financial operations across multiple locations and entities. The organization was using Sage 100, a legacy accounting system that could not integrate with its point-of-sale system for retail locations or provide the flexibility its finance team needed.
The server-based system also made remote work difficult and lacked the document storage and backup capabilities the team needed. As a result, employees spent significant time reviewing paperwork and reconciling expenses, contributing to a month-end close process that stretched beyond 30 days.
“That’s really not acceptable in finance, and it certainly wasn’t acceptable to me as a financial professional,” VP of Finance and HR Tera Carpenter said.
Calculating triple-net leases each year was another labor-intensive process that consumed days of the finance team’s time.
Sage 100 also made multi-entity accounting cumbersome. Tasks such as reversing journal entries and properly coding transactions required multiple steps and a heavy reliance on Excel. Carpenter knew the organization needed a more efficient way to manage accounting across its growing operations, so she began researching multi-entity accounting software and discovered Gravity Software.
