Dr. Tavel Family Eye Care struggled with an outdated, server-based accounting system that was both inefficient and inflexible. They were using Sage100, a system that was sunsetting, causing a multitude of issues including an inability to integrate with their point-of-sales system for retail locations. The company's server-based system could not support remote work, a need made apparent during the COVID pandemic, and had no capacity for document storage and backup. As a result, the team was stuck sifting through piles of paperwork to reconcile expenses, contributing to a month-end close process that extended beyond 30 days.
"That’s really not acceptable in finance, and it certainly wasn’t acceptable to me as a financial professional,” VP of Finance and HR Tera Carpenter said.
Calculating triple-net leases each year was a similarly labor-intensive process that consumed days of her team’s time.
Sage 100 was also incapable of handling multi-entity accounting efficiently. Tasks such as reversing journal entries and properly coding them involved multiple steps and heavy reliance on Excel. Carpenter knew there had to be a better solution, so she began researching multi-entity accounting systems and discovered Gravity Software.
