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News, tips and trends for growing businesses

Powerful dashboards for great customer service

What’s better than a great customer? How about a great customer for life? Well, if your customer service professionals are on point and second to none, you’re well on your way. Most organizations look to anticipate the needs of their clients, and they also try to provide precise answers based on solid and relevant data. But the real challenge is, how do you deliver a personalized and custom approach for your customers at every touch point?

Microsoft CRM updates

Integration with Office 365, Azure Machine Learning and Cortana, users will benefit in a...